Service Comparison
TSE Systems Support Agreement Options
To meet the various needs of the scientific laboratory, TSE Systems offers various Warranty & Service and Maintenance Agreements
| Coverage | Initial ALL-IN Warranty & Service Package * | Extended ALL-IN Warranty & Service Package * | Maintenance Package * |
|---|---|---|---|
| Comprehensive Coverage | Yes | Yes | Limited |
| Emergency Repair Service | Yes | Yes | Discount |
| Preventive Maintenance | Discount | Yes | Yes |
| Replacement Parts | Yes | Yes | Discount |
| Software Updates | Yes | Yes | Yes |
| Software Upgrades | Yes | Yes | Yes |
| Firmware Updates | Yes | Yes | Yes |
| Firmware Upgrades | Yes | Yes | Yes |
| Engineering Reliability Upgrades | Yes | Yes | Discount |
| Web based Support | Yes | Yes | Yes |
*) A prerequisite for this Package is remote access to the equipment or system.
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